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LAST UPDATED:  November 6, 2009



Privacy Policy


Charter for Veterans, Inc. ("CFV," "we," "us") is concerned about online privacy issues and wants you to be familiar with how we collect, use and disclose your Personally Identifiable Information (as defined below).  This Privacy Policy (the "Policy") describes our practices in connection with Personally Identifiable Information that we collect through our website located at http://www.charterforveterans.org (the "Site").  This Policy does not address our practices regarding information that we collect through any website, or by any other means, other than through the Site; nor does this Policy govern the collection, use or disclosure of information by you or by third parties.


By using the Site, you agree to the terms and conditions of this Policy.  If you do not agree to the terms and conditions of this Policy, please do not use the Site.  We reserve the right to change this Policy without prior notice.  You can determine when this Policy was last revised by referring to the "Last Updated" legend at the top of this page.  Any changes to our Policy will become effective upon our posting of the revised Policy on the Site.  Use of the Site following such changes constitutes your acceptance of the revised Policy then in effect. 


Note Regarding the Use of the Site by Children: The Site is not directed to individuals under the age of thirteen (13), and we request that such individuals do not provide Personally Identifiable Information through the Site. 


1.        What Types of Information Does CFV Collect From Me? 


CFV gathers two basic types of information through the Site: "Personally Identifiable Information" (or "PII") and "Non-Personally Identifiable Information" (or "Non-PII").  Personally Identifiable Information is information that identifies a person as an individual.  Non-Personally Identifiable Information is aggregated information, demographic information, IP addresses and any other information that does not reveal a person’s specific identity.


             a.        Personally Identifiable Information.  You do not have to provide PII to use the Site.  However, in order for you to take advantage of particular opportunities provided through the Site (for example, to contact us through the Site), we may require that you furnish PII.  We collect PII from you through the Site, such as your name, postal address, telephone number, or e-mail address, only when you voluntarily provide it to us.


We use a third party service, Network for Good, to collect donations and contributions made through the Site.  If you wish to make a donation and/or contribution through the Site, you will be directed to a web page hosted by Network for Good (or Network for Good’s service providers) and not by CFV (the "Network for Good Page").  Any PII that you provide through the Network for Good Page will be collected by Network for Good and not by CFV, and will be subject to Network for Good’s privacy policy, rather than this Policy.  CFV has no control over, and shall not be responsible for, Network for Good’s use of information collected through the Network for Good Page.  PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE COLLECTION AND USE OF INFORMATION THROUGH THE NETWORK FOR GOOD PAGE OR THE PRIVACY OR INFORMATION PRACTICES OF NETWORK FOR GOOD.


            b.        Non-Personally Identifiable Information.  We and our third party service providers may collect Non-PII from you, including your MAC address, computer type, screen resolution, OS version, Internet browser, IP address, server log files, demographic data (for example your location), as well as information collected through the use of cookies, pixel tags, web beacons, and other similar technologies to better serve you with more tailored information and facilitate your ongoing use of our Site.  We and our third party service providers may also aggregate PII in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using PII to calculate the percentage of our users who have a particular telephone area code.


   2.          How Does CFV Use Information Collected From Me?


             a.        Personally Identifiable Information.  We may use PII in the following ways:


                              i.        Fulfillment of Purpose.  CFV may use PII about you to fulfill the purpose for which such PII was provided (e.g., to respond to your communications and/or to send you information regarding your donation). 


                            ii.        Administrative Communications.  From time to time, in our sole discretion, we may use PII about you to send to you important information regarding the Site, changes to our terms, conditions, and policies and/or other administrative information.  Because this information may be important to your use of the Site, you may not opt-out of receiving such communications.


                           iii.        Other Communications.  We may use your PII to add you to our mailing list and to send you information about CFV.  If you would prefer that we do not send electronic marketing messages to you, please see the "Opt-Out" section below.


                           iv.        Promotions.  We may operate contests, sweepstakes, surveys, games and similar promotions (collectively, "Promotions") through the Site.  We typically ask you for certain PII when you enter and, if applicable, win a Promotion.  You should carefully review the rules, if any, of each Promotion in which you participate through the Site, as they may contain additional important information about our use of PII about you.  To the extent that the terms and conditions of such rules concerning the treatment of PII about you conflict with this Policy, the terms and conditions of such rules shall control. 


                             v.        Internal Business Purposes.  We may also use PII about you for our internal business purposes, such as data analysis, audits and so forth.


            b.        Non-Personally Identifiable Information.  Because Non-PII does not personally identify you, we may use such information for any purpose.  In addition, we reserve the right to share such Non‑PII, which does not personally identify you, with third parties, for any purpose.


In some instances, we may combine Non-PII with PII (such as combining your name with your geographic location).  If we do combine any Non-PII with PII, the combined information will be treated by us as PII hereunder as long as it is so combined. 


3.        How Is Personally Identifiable Information Disclosed?


             a.        Third Party Service Providers.  We work with third parties who provide services including but not limited to data analysis and other services of an administrative nature.  We reserve the right to share PII about you with such third parties for the purpose of enabling these third parties to provide such services.


            b.        Promotions.  We reserve the right to share the PII you provide in connection with Promotions with third party sponsors of such Promotions (irrespective of whether such Promotions are hosted by us), or otherwise in accordance with the rules applicable to such Promotion.  You should carefully review the rules, if any, of each Promotion in which you participate through the Site, as they may contain additional important information about a sponsor's or other third parties’ use of PII about you.  To the extent that the terms and conditions of such rules concerning the treatment of PII about you conflict with this Policy, the terms and conditions of such rules shall control. 


             c.        Assignment.  We reserve the right to transfer any and all information that we collect from Site users to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of CFV's business or assets (including without limitation in connection with any bankruptcy or similar proceedings).


            d.        Law enforcement; emergencies; compliance.  Notwithstanding any other provision of this Policy to the contrary, we reserve the right to disclose PII about you to others as we believe to be appropriate (a) under applicable law; (b) to comply with legal process; (c) to respond to governmental requests; (d) to enforce our Terms of Service; (e) to protect our operations; (f) to protect the rights, privacy, safety or property of CFV, you or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain. For example, we may, to the fullest extent the law allows, disclose PII about you to law enforcement agencies to assist them in identifying individuals who have been or may be engaged in unlawful activities.


4.        Other Important Notices Regarding Our Privacy Practices.


             a.        Third Party Sites.  The Site may contain links to third party websites.  These linked sites are not under CFV's control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site.  We provide such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site by CFV.  If you provide any PII through any such third party website, your transaction will occur on such third party's website (not the Site) and the PII you provide will be collected by, and controlled by the privacy policy of, that third party.  We recommend that you familiarize yourself with the privacy policies and practices of any such third parties.  PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES.


            b.        Security.  We seek to have security measures in place to help protect against the loss, misuse and alteration of the information under our control.  Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.  As a result, although we strive to protect PII about you, we cannot ensure or warrant the security of any information you transmit to us through or in connection with the Site or that is stored by us.  You acknowledge and agree that any information you transmit through the Site or upload for storage in connection with the Site is so transmitted or stored at your own risk.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with Section 4.e ("Contacting Us") below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).


             c.        Jurisdictional Issues.  The Site is controlled and operated by CFV from the United States, and is not intended to subject CFV to the laws or jurisdiction of any state, country or territory other than that of the United States.  CFV does not represent or warrant that the Site, or any part thereof, is appropriate or available for use in any particular jurisdiction.  Those who choose to access the Site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations.  We may limit the Site's availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion. 


            d.        Opt-Out.  If you do not wish to receive marketing-related e-mails from us, you may opt-out of receiving such e-mails by following the opt-out instructions in any such e-mail you have received.  We will endeavor to comply with your request as soon as reasonably practicable. 


             e.        Contacting Us.  If you have any questions regarding this Policy, please contact us by e-mail at info@charterforveterans.org.  Please note that e-mail communications will not necessarily be secure; accordingly you should not include credit card information or other sensitive information in your e-mail correspondence with us.



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